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External Communications
Whether it is the drafting of direct marketing communications, letters from the general manager to clients, service or product brochures or revising the old corporate profile, The PR People are skilled interpreters for your company's message.

Communicating the right message, phrased in the right manner to the right audience is our field of expertise.

Corporate Philanthropy - Our views.


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Be Aware, Inform, Communicate

No public relations campaign for brand or corporate awareness is developed in isolation. Communication is not a one way conduit.

In order to make informed decisions our clients need to be aware of the world outside their own organisation. They need to be knowledgeable of news, events and developments in business and finance, technology, the overseas and Australian markets and the general community, in which they live and operate.


Internal Communication
It is widely acknowledged that the people dealing with the product are often the best spokes-people for that product.

The element of a public relations campaign that is often overlooked is the provision of information to employees - to the sales people selling the product! These are the people who have to deliver the product's promises.

The objective of an internal communications campaign is to ensure that employees are supportive of marketing, advertising and public relations initiatives, to encourage a positive team spirit and develop a recognised "corporate culture" and to provide tools to enable ease of company-wide communication. This instils in the employee greater job satisfaction, greater morale; therefore more productive and effective sales are reached.

The PR People develop creative, innovative programs that maximise the success of internal communications within any organisation.


Corporate Philanthropy

Corporate values have changed in the past decades: no longer are big businesses caught in the eighties mentality of ‘What’s yours is mine’. Instead, we are seeing a positive shift to corporate giving and business to community partnerships.

This change has arisen for many reasons. Not only has there been an increase in community need, but businesses across all sectors are beginning to see that in order to build and maintain long term market presence, corporate philanthropy must be a strategic part of their management plan.

Genuine business-community partnership requires commitment from all levels of the business from company directors to line workers. True corporate philanthropy is based on establishing long lasting relationships with the organisations stakeholders to create a win–win situation.


Why Corporate Philanthropy is worthwhile to business and the community?

"The behaviour of the community is largely dominated by the business mind. A great society is a society in which its men of business think greatly of their functions. Low thoughts mean low behaviour, and after a brief orgy of exploitation, low behaviour means a descending standard of life".

English philosopher A.N Whitehead (1861-1947) extracted from Adventures of Ideas (Harvard University Press, Cambridge, Massachusetts)

For a business to have a long term focus, whether they are a multinational or a local business, they must recognise their responsibility as corporate citizens.


Benefits

Simple measures such as allowing staff to volunteer part of their work time, supplying product or services to various groups and/or being involved directly in community events, all assist in raising the profile of businesses and making a real contribution to the lives of people in the community.

Corporate philanthropy contributes to both the community and businesses in many different ways.

Benefits to the community:

  • Community goodwill towards the organisation
  • Specific projects can be funded
  • Add to the overall well-being of the community
  • Builds long term company and brand loyalty.

 

Benefits to business:

  • Assist in building positive public perception

  • Being socially responsible makes a company more attractive to employees, which in turn increases employee productivity
  • Improved reputation can raise the share price
  • A closer link to the community can aid in producing more relevant product
  • Staff feel greater pride in the company they work for and become more loyal

  • Customers will buy the company behind the brand, rather than the brand itself.

"A company must stand for more than just making a profit. There are two great benefits for doing that: the best people will want to work for you and the consumers will want to support you".

John Bell, Esprit (Australian fashion stores chain) founder, 1993


Corporate Philanthropy versus Cause Marketing

Cause marketing is seen as aligning brands with causes that consumers feel strongly about. Philanthropy is about positioning the entire company positively in the minds of its constituents for the greater good of the community.

Although the ideals of cause marketing and corporate philanthropy have many similarities, they both have clearly defined strategic purposes. Both methods complement one another, but philanthropy runs deeper to the companies’ purpose and core values. Corporate philanthropy is more about culture, relationships and partnerships, rather than a marketing tool.


How to initiate Corporate Philanthropy

The following points provide an outline of engaging in effective philanthropy:

  • Develop a relationship with an organisation that has a similar outlook to the ethos of the business
  • Define what you are capable of giving and ensure the resources are available
  • Ask the organisation to suggest specific programs or areas that need special attention.

This can focus the level of giving and provide the workplace with a goal

  • Inform and involve staff at all levels. Ensure that the infrastructure is in place, ie. set up a fundraising group or committee to run the activities
  • Look beyond giving money. Other areas could include product, volunteer time, staff involvement, community events, sponsorship, payroll deductions, etc.
  • Communicate to people what you are doing. More people will benefit and you receive the recognition you deserve.

Corporate Philanthropy as a communication tool

Many people see philanthropy merely as a marketing tool. We see it as a communication tool as well. Doing good things and informing people about it is a worthwhile and legitimate business exercise. From a public relations point of view there are many activities that can assist in communicating the benefits of corporate philanthropy to ensure that its primary purpose is well supported:

  • Using internal newsletters to inform employees and rally support to the ‘cause’

  • Positive communications, by way of media representation, can be conveyed to the community to announce the gift and its meaning
  • Community events and involvement to increase community presence, e.g. family days and event sponsorship, etc.
  • Involving other companies in the community to combine resources and provide a greater contribution.

And finally . . .

Building a community responsible business should not be seen as an extraordinary activity in good economic times. It must be viewed as an integral part and underlying basis for all business decisions. Businesses that engage in Corporate Philanthropy will find deeper community acceptance, which will ultimately lead to greater business success.